Information from other sources: We may obtain information about you from third-parties, such as your employer, your payroll provider, and publicly available sources including social media. If you provide us or a third-party provider through our site with your username and password/pin in order for us to access your student loan account, you authorize us to access, collect, use and share your student loan account information as necessary.
Highway Benefits follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Highway Benefits may use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read "What Are Cookies" from Cookie Consent.
Highway Benefits uses your information in general to: deliver our service of loan matching as a benefit, manage your account and provide support, send you information about Highway Benefits, customize your dashboard and experience, perform research regarding our products and process, verify your eligibility, comply with legal and other regulatory requirements. We may use your information to contact you about future products that may interest you, in which case there will be clear instructions on “opting-out” of such contact.
If Highway Benefits is a part of a substantial corporate transaction such as a sale, merger, reorganization that includes selling of our assets etc., your personal information may be a part of the transferred assets.When required by law, to respond to an investigative demand or to defend against legal claims. If we believe the disclosure of Personal Information is necessary to investigate or take action in order to protect Highway and its users.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Highway Benefits does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We try our best to take reasonable steps such as using a Secure Socket Layer (SSL) to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction. Please understand that there is no way to guarantee absolute security of our databases or your information being intercepted while in transmission over the internet.